Career Vision
To provide solutions and support to users of all levels while navigating today's digital environment. Special interests include technology training, client-oriented technology support, customer-focused project development, project management, and systems integration.
Education
The Pennsylvania State University
B.S. in Information Sciences & Technology
B.S. in Information Sciences & Technology
University Park, Pennsylvania
Graduated: August 18th, 2007
Graduated: August 18th, 2007
Experience
Technology Support Specialist
Fairfax County Public Schools
Fairfax, VA
01/2008 - Current
- Responsible for level 1 and 2 technical support for over 750 desktops & laptops at 2 elementary schools.
- Supported 150+ staff members and 1700+ students.
- Provided first-responder support for 200+ interactive whiteboards, LCD projectors, network printers, and other devices.
- Maintain and support 2 Windows Server 2003 print, file, and member servers.
- Developed and deployed customized images to provide a consistant user experience.
- Consulted on & researched a wide range of technology related subjects including lab design, media production, music recording, digital photography, video editing, eReaders, netbooks, websites, publishing, CCTV, and H.323 video conferencing.
School Based Technology Specialist (Long Term Substitute)
Fairfax County Public Schools
Fairfax, Virginia
05/2004 – 08/2004, 01/2006 – 06/2006, 08/2007 - 01/2008
- Provided technical and logistical support for legacy and modern systems in two elementary schools.
- Developed and used just-in-time training to provide skills to teachers as necessary.
- Researched and developed training materials on a wide variety of applications for county-wide use.
- Trained in both small group and one on one settings.
- Managed communication between the central office and local administrators.
- Directed technology spending to improve student learning.
Web Programmer
Educational Technology Services
University Park, PA
10/2006 - 02/2007
- Developed PHP and SQL driven online quiz system.
- Enabled XML usage for testing and batch processing usage.
Information Management Leadership Program Intern
General Electric Corporate
Stamford, Connecticut
06/2005 – 08/2005
- Developed PHP and Oracle powered server management system.
- Coordinated development of multiple projects with off-shore workers in India and Mexico.
- Designed documentation for current projects and preformed end-user testing.
Web Developer
Fairfax County Public Schools
Fairfax, Virginia
05/2003 – 08/2003
- Designed and deployed an internal project management databases system using Microsoft Access.
- Introduced HTML based sites including training material indexes, online manuals, and site-wide template revisions.
Network Curriculum Developer
ACPS Career Center & Kidz Online
Arlington, Virginia
07/2002 – 08/2002
- Developed online network basics course for Kidz Online in a 4 person team.
- Taught a 2-week introductory class to middle school students on computers and networking.
Volunteer Network Administrator
Yorktown High School
Arlington, Virginia
06/2000 – 06/2002
- Designed, setup, and maintained two 30-station computer labs using a linux domain server w/ NFS and SAMBA.
- Coordinated setup and designed configuration of a Cisco 2600 router for 3 computer labs.
Technical Skills
Java 2, PHP, SQL, MySQL
HTML, CSS, XML, Web Design
Linux Desktop & Server, Apache Web Server
Adobe Dreamweaver & Photoshop, MS Office
Windows XP/2000/98, Mac OS X, Mac OS 9, Linux
HTML, CSS, XML, Web Design
Linux Desktop & Server, Apache Web Server
Adobe Dreamweaver & Photoshop, MS Office
Windows XP/2000/98, Mac OS X, Mac OS 9, Linux
Business Skills
Leadership, Organization
IT Project Management
Training, Team Building / Management
Communication, Presentation
Problem Based Solutions
IT Project Management
Training, Team Building / Management
Communication, Presentation
Problem Based Solutions
Activities/Awards
Penn State 2004 IST Student of the Year, Class of 2006
Co-President – IST Interest House (2004 – Current)
Vice President - Penn State Computer Network Club (2004-2005)
YHS Linux Users Group 2000-2002
Co-President – IST Interest House (2004 – Current)
Vice President - Penn State Computer Network Club (2004-2005)
YHS Linux Users Group 2000-2002
Related Coursework
The IST courses completed to date involve project-based learning as part of a team and include the development of a wide variety of real-world applications based on the course topic including poker probability software, 2D java games, web-based scheduling systems, sudoku solvers, and point-of-sale terminals. Each project required a presentation to an audience using a variety of mediums including posters, MS PowerPoint, Keynote, and handouts.
